report by 3FWa and Mrs Oberpertinger

You may have stayed at a real American hotel as a tourist, but this time class 3FWa experienced the business life behind the curtain of the modern run hotel “Marriott” in the heart of Vienna together with our Cooking and Restaurant Management teachers and our English teacher.

We enjoyed a delicious breakfast first to be guided through the whole hotel by the head of the HR department afterwards. We were shown a standard room, the conference centre, restaurants and bars, reception desk, and call centre. Our guide explained everything in fluent English and gave us the opportunity to ask questions about the hotel processes. It was interesting to see that a hotel offers all job chances a normal company does and not only positions with direct contact to guests, like service, bar or kitchen management.

A real eye-opener for our future!